The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times are as follows:
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. Often, UK and European customers are required to pay VAT, customs and/or Duty Taxes to collect their packages. Please note, Tiny Toes Design is not responsible for delays due to customs.
How are prints packaged?
All art is carefully packaged to ensure artwork is sufficiently protected during shipping. If you have any issues with your prints upon arrival, please email me.
How are prints shipped?
Your package ships from my studio in Charlotte, North Carolina via USPS, First Class mail. I offer shipping upgrades at checkout.
How long will it take for my package to arrive (USA)?
Most orders within the USA ship within 3-5 business days via USPS First Class Mail.
How long do International Orders take to arrive?
Please allow 4-6 weeks for items to arrive from time of shipment. Often, it will arrive much sooner, but we rely on the postal service and customs in your country, as well as in the USA.
** Other methods of shipping are available. Please contact us with any shipping questions or concerns.
What if my Package doesn't arrive?
TTD will not be responsible for any lost or stolen packages. If your package is tracked and shows that it is delivered, I will not replace items. If you are concerned with your mail carrier, I suggest you purchase Priority Express. Replacement of items will not be issued for items lost in transit until 6 weeks after the shipping date, and will only be provided if you purchased the insurance (through Priority Express option at checkout).
If your order is returned to us and needs to be reshipped due to an incorrect or undeliverable address, additional shipping fees will apply.
Please make sure your shipping address is 100% ACCURATE upon checkout to avoid confusion. We will not assume responsibility for shipping charges, additional shipping charges or replacing items that are misdelivered or undelivered because of an incorrect or undeliverable address entered at the time the order was placed. If you are sending a purchase direct to the recipient, please make sure the address is correct.